For Google Business Profiles

Some bad Google reviews can be removed. We'll tell you if yours can. Free.

Type your business. We analyze every negative review on your profile against Google's written policies. Where one has grounds for removal, we prepare your appeal and you file it from your own Google account. If Google doesn't remove the review, your fee gets refunded.

Each review comes back with one of three:

Strong grounds for removalPossible grounds for removalNo grounds for removal

Sample review. Every negative review we analyze gets one of three verdicts.

Reyes Family Law

sample

Phoenix, AZ4.5★★★★★38 reviews

Daniel R.2 reviews★★★★★2 months ago

My cousin hired this firm for his divorce. They took his money and did nothing for eight months. Stay away.

Strong grounds for removalSecond-hand

The reviewer describes a relative's matter, not their own. Google's policy says contributions "should reflect a genuine experience at a place or business."

The rule that decides it

Google doesn't remove reviews on "unfair." It removes them on policy.

Google doesn't remove a review just because it's harsh.

It removes a review that breaks one of its written policies, and being harsh isn't one of them. Flagging it again won't change that, so we don't look at how harsh it is.

We look for grounds in the review's own words.

We analyze every negative review against Google's written policies, one by one, for free. Where a review's words give grounds for removal, we name the policy they fall under and prepare that appeal. When there are no grounds, that's the answer. Also free.

Second-hand: Daniel R., writing about a cousin's divorce; Strong grounds for removal
Never visited: Jordan L., who says they were never a client; Strong grounds for removal
Customer: Tom H., a client with a billing complaint; No grounds for removal

Three bad reviews of the sample firm. Daniel R. is passing on a cousin's story, and Jordan L. says they were never a client. Neither is writing from their own experience, which is what Google's policy asks for. Tom H. was a client with a billing complaint. That breaks no written policy, so there's nothing to appeal.

What happens when you click

We analyze your bad reviews. This is what that looks like.

This is a sample, run on a made-up family law firm. It gives every bad review a verdict, lists the ones with grounds and counts the rest. When you run yours, you watch the same steps on your own reviews, live.

Reyes Family Law

4.5★★★★★38 reviewsFamily law attorney

sample

2 of 5 bad reviews have grounds for removal.

Pulling your 38 reviews…
Separating the 5 negatives…
Checking each for policy violations…
Verdict.

Now

4.5★★★★★

38 Google reviews

If all 2 were removed

4.7★★★★★

36 Google reviews

Arithmetic on 38 reviews, not a forecast. Google decides whether to remove them.

Sample reviews and a sample business. Your analysis runs on the reviews on your profile.

Free · No email · No account

Now run it on your reviews. Free.

Type your business. Every negative review on your profile gets a verdict on your screen, and each one with grounds shows the Google policy it falls under. Nothing is behind an email or a call.

Each review comes back with one of three:

Strong grounds for removalPossible grounds for removalNo grounds for removal

What it costs

The analysis is free. Each paid option is one flat price.

Free

$0

We analyze your bad reviews.

Every negative review on your profile, read against Google's written policies. Each one gets a verdict: strong grounds, possible grounds, or no grounds for removal.

No email required. Answers in about two minutes.

Analyze my reviews

One review

$249

one appeal

We prepare your appeal. One review

The appeal for the one review you pick, written in Google's terms for the policy it names, with a walkthrough of Google's form. You file it. Includes 60 days of Monitoring on the profile.

Every review with grounds

$349

every appeal from that analysis

We prepare your appeal. Every review with grounds

One appeal for each review with grounds, at one price. A possible-grounds review costs nothing extra to include, and the guarantee still applies. Offered when the analysis finds two or more reviews with grounds. Includes 60 days of Monitoring.

The guarantee, in plain terms

The review gets removed, or your fee gets refunded. The $349 option works a little differently. If Google removes none of these reviews, the $349 is refunded.

The appeal fee only, never subscriptions.

The refund is automatic, back to the card you paid with. A loss is recorded by the 30-day clock, or when you tell us Google denied the appeal.

How the guarantee works

Every appeal includes

See a full sample appeal, line by line, on How it works.

The verdictStrong or possible grounds for removal. When it's possible, we say so plainly before you pay.
The policy it namesNamed the way Google names it, quoted from Google's own page, linked.
The evidenceLine by line, and checkable. The review's own words do most of the work.
The appeal, ready to pasteWritten in Google's terms for the policy it names. Plus a walkthrough of Google's form, step by step.

Why we built RatingMinder

A bad review feels personal. Google's decision about it isn't.

A review can be unfair and still stay up. Google removes a review for breaking one of its written policies.

So the whole job is in the details:

1Know the policies well enough to spot a violation.
2Find it in the review's own words.
3Write the appeal in Google's terms, with the policy named.
4Stay with it after you file.

And Google allows one appeal per review, ever, so it has to be right the first time. That's a lot to take on while you're running a business. The removal services we compared don't print a price. The way to one is a form or a phone call. "Guaranteed removal" is something Google doesn't offer, so anyone selling it is selling something else.

So we built that work into a product. The analysis is free and takes about two minutes. The appeal has one printed price, and if Google doesn't remove the review, your fee gets refunded. Nothing is behind a call. The appeal costs money because preparing it is the work. That's the part we charge for.

Most bad reviews don't break a policy. When yours don't, we say so, free, before you pay for anything. And we never file for you. You file from your own Google account, so nobody here logs in as you.

Free · No email · No account

Find out if that review has grounds for removal.

Each review comes back with one of three:

Strong grounds for removalPossible grounds for removalNo grounds for removal

When there are no grounds, we say so.