Erase.com Reviews: What the Company Publishes About Google Review Removal. Quoted from its own pages, with every quote linked.
Reviewed by Doug Baker, founder · Updated September 23, 2026 · Competitor facts checked September 4, 2026
The owner reads a removal firm's terms. Whether either review comes down is Google's decision, and Google decides on policy.
Two one-star reviews, one that breaks a policy and one that doesn't. Google decides whether either comes down.
Here's the short answer, from Erase.com's own pages as we fetched them on September 4, 2026. Erase.com's homepage, Google review page and FAQs carry no dollar figure, and Erase.com publishes no price of its own. Erase.com's cost guide says every job gets "a custom quote based on a free assessment of the content and hosting platform."
And its Google review removal page says it doesn't promise removal, because "no service can, because the final decision rests with Google."
You should know who's writing this. RatingMinder analyzes bad Google reviews too, so we're a competitor, and we won't pretend otherwise. That's why this page has no ratings, no customer reviews of Erase.com, and no opinion on whether to hire it. If you came for other customers' reviews of Erase.com, those are on review sites. We don't summarize them, for the same reason. Every quote from Erase.com below is in its own words, linked to where it came from. Next to it is what we say about ourselves.
Have us analyze it
Does your review have grounds for removal?
If one review in particular brought you here, you can find out whether it has grounds for removal before you call anyone, us included. Put in your business name and we'll analyze every bad review on your profile against Google's review policies, not just one category. That covers reviews of 2★ and below with at least ten characters of text. Each one gets a verdict on whether it has grounds for removal. It's free, and we don't ask for your email.
No email. No account. The answer is free either way.
Each review comes back with one of three:
Strong grounds for removalPossible grounds for removalNo grounds for removal
What the company publishes
Who is Erase.com, and who owns it?
Erase.com says it has been in business since 2009, with teams in Miami and in Burlington, Ontario. Its homepage footer names Erase Technologies, LLC, and Guaranteed Removals' about page says that company is held by David Centner Enterprises.
Erase.com's about page, checked September 4, 2026, says:
"Founded in 2009, Erase.com is a global reputation management firm with teams based in Miami and Burlington, Ontario."
Its about page lists "65+ / Team Members / Miami · Burlington · Remote"
.
The footer of Erase.com's homepage, checked September 4, 2026, names the company behind it:
"Erase Technologies, LLC © | All rights reserved."
Guaranteed Removals' about page, checked September 4, 2026, fills in the rest:
"Guaranteed Removals is owned by Erase Technologies, LLC, which is held by David Centner Enterprises."
On client numbers, the about page says
"Founded in 2009. Trusted by 10,000+ clients."
The sidebar of Erase.com's reputation management cost guide, checked September 4, 2026, says
"We’ve helped over 5,000 businesses and individuals remove harmful content and take control of their search results."
What does Erase.com say about removing Google reviews?
It says it finds the reviews that break Google's policies, and that you pay only when one comes down.
Erase.com's Google review removal page, checked September 4, 2026, is headed "Google Review Removal Service"
and says:
"Erase.com identifies reviews that violate Google's content policies and removes them permanently."
The page lists six policy categories: "Fake or spam reviews"
, "Conflict of interest"
, "Off-topic content"
, "Prohibited content"
, "Coordinated review attacks"
and "Reviews from non-customers"
.
On timing, the Google review page says:
"Most removals we handle resolve within 1–4 weeks."
Erase.com's cost guide says:
"Professional removal services work within 30 to 90 days depending on the case."
The sidebar of its reputation management cost guide reads
"Results in 30–90 days"
Those numbers are Erase.com's. Ours come from Google, further down.
How much does Erase.com charge to remove a Google review?
It doesn't publish a price. Erase.com's cost guide says so itself: "There is no fixed published price."
We found no dollar figure on its homepage, its Google review page or its FAQs on September 4, 2026, and www.erase.com/pricing/ returned a 404 that day.
Here's how the Google review page answers the price question:
"Pricing depends on the number of reviews and their complexity. We provide a free assessment before any work begins, so you know what to expect. You are only charged for reviews that are successfully removed—there is no upfront fee."
The dollar figures we found were in its cost-guide posts, and they describe the industry, not Erase.com's own fee.
The review removal cost guide says:
"Budget removal services typically charge $500 to $2,000 per review upfront. Professional ORM and removal companies charge $2,000 to $5,000 or more."
Then it says:
"Erase.com provides custom quotes with no upfront payment and charges only for successfully removed reviews."
Our prices are printed. Finding out whether a Google review has grounds for removal is free. If it does, the appeal is $149 for one review or $199 for every review with grounds from that analysis, per Business Profile. Monitoring is $39 a month per Business Profile. That's what a RatingMinder appeal costs, all of it, and you don't have to ask anyone for a quote.
What does Erase.com guarantee, and what happens if the review stays up?
It guarantees how you pay, not whether the review comes down.
Erase.com's Google review page answers the question this way:
"We do not guarantee removal for every review—no service can, because the final decision rests with Google. What we do guarantee is that you only pay when a review is successfully removed. If we cannot remove it, the assessment and process cost you nothing."
In Google's Ads Transparency Center, we recorded two Erase.com ads under the advertiser "Erase Technologies LLC"
. One shows the web address "www.erase.com/online-rep"
and the headline "Remove Negative Online Content - Pay Only After It's Removed"
. The other shows "www.erase.com/contentremoval"
and "Erase Online Content Fast - Erase Digital Content Forever"
. The ad text comes from captures dated August 15, 2026. We read the advertiser name and the last-shown date on September 4, 2026, and each record said the ad was last shown Sep 3, 2026.
On refunds, Erase.com's FAQs, checked September 4, 2026, say:
"Our work doesn't stop when a link disappears. We provide a lifetime guarantee: if a removed item ever resurfaces, we will remove it again at no extra cost or issue a full refund for that specific item."
That's the only refund wording we found. Erase.com's page sitemap, its list of site pages, had 50 pages on September 4, 2026. None of them was a refund policy or a terms page with a refund clause.
Ours is short. The review gets removed, or your fee gets refunded. The appeal fee only, never subscriptions. The fee gets refunded after either of two things. You can tap "Google denied the appeal" on your appeal page once Google's email arrives. Or the 30-day clock runs out, and it counts from your report once the appeal is filed. The details are on the page about how the appeal guarantee is scoped.
Who files with Google, and who decides?
Erase.com says it files for you. With us, you file it yourself. Either way, Google decides.
Erase.com's Google review page describes its second step like this:
"We submit targeted removal requests through Google’s Business Profile platform using the correct policy grounds for each review."
For a request Google turns down, the same page says:
"If Google declines the initial request, we assess whether an appeal is viable or whether additional policy grounds can be identified."
With RatingMinder, you file from your own Business Profile, in Google's own tool. We prepare the appeal. We submit nothing to Google, and nobody here logs into your account.
Whoever files, the same rule applies once it reaches Google.
Google's help page on reporting reviews puts it in one line:
You can report any review, but only those that violate Google policies are eligible for removal.
Google Business Profile Help, Report inappropriate reviews on your Business Profile, section Understand which reviews to report for removal
Google's help text captured August 4, 2026.
Google says it typically takes several days to evaluate a report. If the report doesn't work, you get one appeal per review, ever. The appeal names a policy, and a mismatch can waste the one appeal by presenting the wrong policy argument. Our guide explains what happens after a report is denied. Every category Google enforces is in the Google review policy reference.
Open Read reviews
In your Business Profile, find the review
Select Report, pick a reason
The pick can limit what the appeal may argue
Send it, then wait
Typically several days, Google says.
Decision pendingIf it stays up, the appeal
Report reviewed - no policy violationOne per review, ever. You file it.
Fact for fact
How do Erase.com and RatingMinder compare, fact for fact?
In short, Erase.com says it quotes each job after a free assessment, files for you, and bills only after a removal. We print our price, and you file.
Below is what Erase.com publishes, next to what we publish about ourselves. Every line on Erase.com's side carries a quote, linked to the page it came from. Our side is our own terms, and how appeal preparation works goes through them step by step.
| Erase.com, as published | RatingMinder, our own terms | |
|---|---|---|
| Price in print or by quote | "There is no fixed published price."(cost guide). No dollar figure on Erase.com's homepage, Google review page or FAQs, fetched September 4, 2026. www.erase.com/pricing/ returned 404 that day. | $149 for one review or $199 for every review with grounds from that analysis, per Business Profile. Monitoring is $39 a month per Business Profile. |
| Who files with Google | "We submit targeted removal requests through Google’s Business Profile platform"(Google review page). | You file, in Google's own tool, from your own profile. We submit nothing to Google. |
| What happens when nothing qualifies | "Free assessment / No cost to get started", and for accurate reviews, "neither will we pursue removal on that basis"(Google review page). | A verdict of no grounds for removal, free, with a reply playbook. |
| What happens on a loss | "If we cannot remove it, the assessment and process cost you nothing."(Google review page). | The review gets removed, or your fee gets refunded. The appeal fee only, never subscriptions. |
| What is guaranteed, and by whom | "What we do guarantee is that you only pay when a review is successfully removed."(Google review page). | Google decides removal. We commit to the refund on the appeals we sell, never to an outcome. |
| What the service covers | "100,000+ / Reviews & URLs Removed / Across 2,000+ platforms"(about page). | Google reviews on a Business Profile, nothing else. |
Competitor facts checked September 4, 2026.
When is Erase.com the right choice?
When the problem isn't a Google review, or isn't only one. Erase.com's pages describe several jobs we don't do, and we'd rather say so here.
If what's hurting you is a web page rather than a review, Erase.com's about page includes web pages in its removal count. The counter, in the table above, reads "Reviews & URLs Removed / Across 2,000+ platforms"
. We work on Google reviews on a Business Profile and nothing else.
If a review can't come down, Erase.com's FAQs describe a fallback: "If removal isn't possible, we transition to a suppression strategy to push it off page one."
We don't do suppression. When a review has no grounds, we tell you so, and you reply to it.
If you want someone else to do the filing, that's what Erase.com's second step, quoted above, describes. With us, you file. And if you'd rather pay only after a review comes down than pay a printed fee first, that's the arrangement on Erase.com's pages. Ours is a printed fee, and your fee gets refunded if Google doesn't remove the review.
For the wider picture, the kinds of firms and how to vet one, our hub covers how removal services price their work.
Who decides
What can anyone promise about your bad reviews?
Nobody can promise a removal, because Google decides. Erase.com says so in the guarantee answer above, and we say it too.
Google doesn't remove reviews on "unfair." It removes them on policy. A real customer who describes a bad experience respectfully is allowed to post it.
Google's content policy says so in its Offensive content section:
We do allow content that describes negative experiences in a respectful manner.
Google, Maps user-generated content policy, Prohibited & restricted content, section Offensive content
Google's policy text captured August 4, 2026. Section headings re-checked against the live page September 3, 2026.
Erase.com's Google review page says the same:
"Legitimate negative reviews from real customers who had a genuine experience do not qualify for removal under Google's policies."
So most bad reviews should stay up, and we won't prepare an appeal for one that should.
When there are no grounds, that's the answer. Also free. You get a reply playbook instead.
Where there are strong or possible grounds for removal, we prepare the appeal and you file it from your own profile. The prices are printed above, and nothing is behind a call. If you'd like to see how often our verdicts hold up against expert review, look at the analysis's measured precision. The whole process, from report to appeal, is in the Google review removal guide. Or put your business name in at the top of this page.
